noemy paz

Review of Health Services Agency/ Stanis...

Talk about BAD customer service.... this place lea...

Talk about BAD customer service.... this place leaves a lot to ask for. I called ahead of time to see if we can get a copy of my daughters' immunization records and I spoke to Kristie and she would have them ready for us. My husband passed by to pick them up and had me on the phone and the lady at the front desk in office #21 was so rude and not even interested in helping him. My husband offered to have me talk to her stating "My wife is here on the phone" and she immediately stated "I don't take anyones phone" obviously he was making more effort in trying to communicate than she was. He definitely needed a translator and instead of getting someone to help she answered in such a condescending tone. THIS IS A PUBLIC AGENCY!!! You should be willing to help any and ALL!