Parked my car at a location and paid for it in ful...

Parked my car at a location and paid for it in full. Turns out there was just improper signage and I was at the wrong lot. My car has now been towed and I have been on hold with customer service over an hour. You would think I would at least get some type of notification I parked in the wrong location or that my vehicle was towed. Very disappointed