Very quickly figured out the problem and also very...

Very quickly figured out the problem and also very quickly figured out the solution. Fixed the problem and was on his way. Scott, the technician, was very polite. Wore a mask the entire time. Was friendly, professional and seemed to know what he was doing (I say seemed because I know nothing about an AC unit, so I have to take him at his word -- plus I'm getting cool air). I have no complaints.