VERY VERY BAD SERVICE.. nobody have responsible in...

VERY VERY BAD SERVICE.. nobody have responsible in customer care service for solving issues.. i have registered a complaint I had follow up calls in 3-4 times regarding my complaint after few times I received call back from costumer care they told my complaint is revived and cleared.. but still i facing same problem.. after that i tried to call once again but unfortunately I can t able to connect costumer care representatives my call was on hold around 45 minutes (i lost money with activating Internet packages.. they deducted the money from my balance amount but I can t able to connect the internet. i face same issue in several times)