Gene Bjurstrom

Review of Crown Honda of Southpoint

This was the first time I made an appointment for ...

This was the first time I made an appointment for an oil change thinking that it would shorten the service time. When I arrived and signed in, I was told it would take 3 hours. By the time I received the car back, it was after 5 hours. An oil change taking 5 hours is ridiculous!! What is the purpose of making an appointment if it means nothing as far as the actual service time?