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If you want your brand new vehicle damaged then th...

If you want your brand new vehicle damaged then this is the right company to valet it!!! I utilized this company this past weekend 11sep21 at the Marriott city center in Charlotte NC. I was already uneasy about letting someone drive the vehicle since I just purchased it on that Monday, but valet is the only option at that hotel. When my vehicle was returned to me, there was damage on my driver-side passenger door!!!! One of the tenants created a claim and said I should hear from the company on Monday! It is now Wednesday and I have left numerous messages on their voicemail and emails and crickets!!! This seems very unprofessional and if your company is so busy where you can t return calls or emails where you have that many claims then that is a serious problem!! This has been a real inconvenience and upsetting not knowing when I m going to get my brand new 2021 GMC Yukon repaired!! As long as the Marriott City Center uses PMC for their parking needs I will not be staying there!!! Or if I pull up to any other hotel where I see PMC on the uniforms I m going to be smoking tires out of that place.

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