Marwa Hashem

Review of FADL

Not my first visit to this hotel but seems to be t...

Not my first visit to this hotel but seems to be the last.

Spent 4 nights during Eid Al adha but we experienced many unpleasant issues.. some of which were :
1- the toilet was not clean at all when we first got into the room. Black colored inside like it had never been cleaned before.

2- many small cockroaches around the sink.

3- on the following day the house keeping guy skipped cleaning the floor while we were outside the room + he didn t add the daily water bottles and tea packets. So I had to stay at the room every time while cleaning to ensure that he does everything needs to be done!!

4- the waiters staff at the lobby and on the pool are not welcoming and not friendly at all.