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Review of Telcom Services Inc

This business is not BBB accredited and has a F ra...

This business is not BBB accredited and has a F rating, so buyers beware! I had trouble to call metroPCS cell phone numbers. Called customer service multiple times and had to wait every time over an hour to get through. After wasting about 7 hours in the waiting line and a remote control session (that requires a Windows PC that you have to provide for them to remote control the device -if you have a Mac or a Linux PC they won't do anything), my problem is still not fixed. An associate from customer service laughed at me when I wanted a refund for my annual service fee. Highly unprofessional and disrespectful.