Katie Scadden

Review of Atlantis Casino Resort Spa

The spa is absolutely gorgeous, though the pool an...

The spa is absolutely gorgeous, though the pool and hot tub you share with all hotel guests, including children. But I must say that the service is beyond terrible. From booking the appointment on the phone, to arriving and getting checked in, getting a tour (if you are lucky enough to have someone actually show you around with out having to ask 12 times), getting your service done, and then checking out. Absolutely worse experience of my life. They cancelled me and 4 of my friends all in the same day because they over booked us. They were far from accommodating, even far from just being polite. We will never return.