Hello! What happens to the DSP? They have a schedu...

Hello! What happens to the DSP? They have a schedule and do not answer the phone. I have been isolated at home for 1 week, together with my daughter who returned from the UK as a student. No one from DSP came to evaluate it. Luckily we are healthy !!! After we get out of isolation, we have to go to the DSP, take the certificates. That is, on roads, queues, etc. It is normal??? I want an answer. Thanks