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Matt Warner Review of ULTIMATE Internet Access, Inc.
Where to start... Horrible service and RUDE! They ...
Where to start... Horrible service and RUDE! They treat you like you don't have another option. I had service for two years but had a 3 year contract, the service was hardly consistent. Slow and had constant disruptions.
When I went to cancel the service around the two year mark they wanted to charge me $1900 because I was leaving early, after many back and fourths with there team I got no where and they wouldn't back off the charge saying it was in the contract. They then and without my approval charged my card the $1900 the next day.
The service here sucks. Don't make the mistake I did. There are other options and I suggest to explore those instead of UIA.
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