They are polite and courteous. Maybe in providing ...

They are polite and courteous. Maybe in providing services like a loaner car a week in advance may prove difficult on the day you arrive. I came to have my car serviced and arrived an hour early . I was told that would be ok, but after 30 mins waiting for the service adviser, I was told loaner car would not be available for maybe another hour and possibly greater than a hour. So I had to make a decision cancel business appointments for the rest of the day or wait another hour for a loaner that might not be available. Maybe if they had been able to give me an estimate of service time prior, I could have planned accordingly. I drove from San Diego to have service at 11 am, I could have spent another day vacationing. They are polite and courteous. They haven't gouged me of any money but they have taken my time, and time can't be given back. To make this review helpful I advise schedule service at 8 am to get your loaner. Then you will appreciate their courteous and polite service.

ADDENDUM!!!
the staff has made a 100% effort and has delivered 100% in correcting the problem and inconvenience that was caused for me. In doing so I must give credit for their efforts and has renewed my consumer confidence in CREVIER MINI. I would give 4.5 stars. Deduct 0.5 star for the initial inconvenience. Overall thumbs up to Cesar and Tony whom accommodated me.