Stayed there in May 2017 for my anniversary and wa...

Stayed there in May 2017 for my anniversary and was very shocked. I personally have been a loyal customer to all Hyatt hotels but this one is definitely not a go to again. Starting from checkin, I had requested early checkin but they still didn't accommodate me early. Then my husband lost his watch in the room and we figured that out second day after check out, I kept calling room service and they said they will check the room and let me know. They didn't call again so I had to call to follow up and they told me they couldn't find it! Even though I was sure it was somewhere in the room. I would definitely not recommend staying there. Add to that rude reception staff.