Have always bought plenty of biscuits for myself, ...

Have always bought plenty of biscuits for myself, friends and
neighbours at the Batley outlet. I checked on website re the shop being open and went some distance to get there, only to find ' closed due to coranvirus . Well that's okay except the website it is open and it is not.
I tried the phone number and was confused by the extensions to select because I could not speak to a human regarding opening hours.