Absolute scum. Bought tickets for a rather expensi...

Absolute scum. Bought tickets for a rather expensive event across the pond and so decided to take the missed event insurance when prompted. However within minutes of my purchase I found that the money had already come out of my account and that I had received an extremely shabby email riddled with mistakes that included a different cost than had been stated and the period that the insurance covered ended 4 days before the event started! May try and get my money back tomorrow although having read the other reviews about people attempting and failing to get there money back and the fact that it's an 0800 number I might just leave it. I hope they choke on it.