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I purchased a scheduled race for my father-in-law ...

I purchased a scheduled race for my father-in-law an husband for father's day in addiction to 2 additional unscheduled races in-case they would like to race again. I only received a confirmation email for the two additional races so I called to confirm that their first races were on the schedule and I was told that they were. So on father's day, when they drove the 30 minutes to go to their race, and they were told that they weren't on the schedule, I was obviously very upset. No one would answer the phone so I had to get my husband to hand his phone to the manager so I could find out what happened to their reservation. Apparently there was an issue with their online reservation application and the races were in fact NOT scheduled like I had been told & lied to. There was no apology given and no concession made for their wasted trip or the massive inconvenience or the ruined father's day gifts. Now two weeks later they're just now able to go and I can only hope they won't encounter any more issues.

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