Lazy, incompetent and unprofessional. I had a very...

Lazy, incompetent and unprofessional. I had a very bad experience with this company. The staff are incompetent - incapable of extracting simple information from a few sentences of text. They also failed my tenancy application as I was on assignment in a different country. I provided all details of my accommodations and accommodation provider but they decided to fail the application rather than contact the accommodation provider.