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charley johnson
Review of Teppan Fuji

3 years ago

Made reservations for our friends 30th birthday fo...

Made reservations for our friends 30th birthday for 8pm. There was 2 reservations before us both at 7:30 and 7:45. We showed up at 7:45pm, the 7:30 party was not sat yet. The 7:45 party showed up late to their time slot as well but that is a whole another issue.

The front girl told us they sat 3 large groups knowing they have 3 large groups that made reservations for that night. After that there was zero communication with the wait staff until we were sat at 8:30 along with the other 2 groups that were sat 10-15 before us which was fine since they had reservations as well.

Only 2 chefs were on staff that evening. We will did not served until almost 9:30 with our chef.

When it came time for the bill they refused to do anything to help the situation that they admitted too and did nothing to help with. The waiter said she had to call the manager, since he was not on site which blew my mind that there was manager or supervisor on site this evening.

After all that we had to pay the bill and they Audacity to add a 20% tip to the bill when we only had 6 people in our party.

I will never return here and I pray this review helps people stay away from this awful business and the subpart staff.

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