I have been a regular guest at this hotel but this...

I have been a regular guest at this hotel but this time I was disappointed with the level of service. I asked for a king bed but received a twin bed room with the beds put together. My 5 year old son was very uncomfortable with this and the hotel did not give me a solution even though I spoke to them. I had other negative experiences this time too unlike my previous visits. Would I return to this property? That's a difficult question to answer. I certainly don't want to be treated the way I was ever again.