Kim

Review of Blue Care Network

Customer service staff was rude and gave me wrong ...

Customer service staff was rude and gave me wrong information on multiple occasions. Tried to get list of medication brands and coverage (of the 4 drugs available for my condition) and was told by BCN customer service that I would have to ask my pharmacist for cost after a script was written. My insurance wouldn't tell me which medication was cheaper or if they were even partially covered!!? The drug formulary online is inconsistent with what I was told by BCN customer service and my pharmacist. In all seriousness, I don't know what I'm paying for...