I feel like the positive comments are bribed with ...

I feel like the positive comments are bribed with free products or you are being told to leave a survey and if that employee is there on your next visit they will get a free beverage. Other comments that seem negative, hey you can t deny someone s experience! I wouldn t buy food or want my food to be made from staff who wears a preventative mask or (appears to have a recreational drug problem) even when they aren t sick and having dental procedures don t require face mask, from my experience working in a detox center it is a cover up for other things beyond dental procedures. Staff will make your coffee wrong if you show them any kind of attitude, the lack of orders not coming out right is because of management overworking staff and not keeping up with the business so employees takes it out on the customers and when you try to correct the manager is agreeing with staff who made the mistake and suggest that the customer doesn t have to return. For the first Dunkin Donuts it was by far the worst experience as a customer and former employee. Why settle? When there are plenty other GREAT Dunkin s out there..don t get caught up in the history! The business doesn t match the history until they get rid of the old and bring in the new!