Jimmy Lam

Review of Park Central Hotel

The room that we checked into was not only a mess,...

The room that we checked into was not only a mess, but it wasn't even cleaned. The sheets were unchanged, used drinking glasses in random areas, towels all over the ground, and there was garbage in the trash can. Also, all the soaps were previously used.

We called into the front desk on three separate occasions, only to receive three different answers. We were told that someone was going to come up IMMEDIATELY to check on the room. Nobody came, and after waiting twenty minutes, we called again and was told to come down to get new cards. Immediately after hanging, we received a call that a bell boy was going to meet us at our current room with our new keys as if they were providing us with some excellent service.

As you can expect, it didnt happen.

So we took it upon ourselves to go downstairs and to get cards to a new room. When we came downstairs, we were told that the bellboy came upstairs to give us keys 20 minutes ago. Which is either a complete lie, or the bellboy got lost in finding our room at the hotel he was working at.

All we received was an apology.

I am never coming back to this hotel again.