I have no words to criticize the center, my mother...

I have no words to criticize the center, my mother was hospitalized for two months, they had her from the morning until after eating without water, she even told us that we will not protest because later she quarreled with the doctor. This part is due to the lack of personnel, I want to think, but the worst comes from medical neglect, I spoke to my mother one day, the next day she only took my cell phone once, and I was already scared, and the next day my brothers already angry called the center and told us that he had worsened (a few days before the line was going to be discharged), and after a while, that he had died. I am thinking of reporting the center, so that it does not happen to any family again