ScoutPB

Review of Onyx-Fire Protection Services

They don't inspect fire panels batteries or emerge...

They don't inspect fire panels batteries or emergency lights while doing annual inspections. Office staff is very rude and has no attention to detail. For the "Deficiencies repairs" their list that they give us to give out notices are always different. So multiple trips are needed at our cost. Even the 2nd round list is different from ours. Now on the 3rd round of repairs and AGAIN they send us building numbers and when the tech gets here it's different on his list. I let him do the repairs anyways because our horns in the hallways are white instead of red (3 horns total) and told it's against fire code. He replaced to red ones and now the system doesn't work at all and has been here for two hours now. It's getting ridiculous you can't send a proper list of repairs and do the proper work.

I highly advice NOT hiring this company.

Update: He returned with different horns and guess what color they are....White!!