Katherine Bolus Review of Laroc Management
We received excellent customer service and profess...
We received excellent customer service and professional advice from Ms. Carol Holley when we recently leased our home for 2 years and and then sold our home with the assistance of Lorac Realty and Property Management. Our concerns were listened to and taken into consideration when finding a suitable tenant. This was a very stressful time for us as we moved to Japan and needed a reliable company to manage our property while we were away. Lorac kept us well informed about the state of the property and any issues were taken care of promptly and in consultation with us as necessary. Ms. Holley and Ms Sutphin made the process far less stressful then it can usually be, especially when you are overseas as we were. After 2 years of leasing the property we decided to sale our home. Ms. Holley acted as our real estate agent providing excellent customer service, answering our concerns as it was our first time at selling a home. She explained the process coordinating with the other agents, contractors and mortgage title company throughout the process. Our property was on the market and sold within a month, a pleasant surprise to us and couldn't have happened without Lorac Realty's expert guidance. Special thank you also to Courtney Sutpin, her follow up and customer service was helpful and appreciated, she went above and beyond to research claims providing professional interaction with us on every matter. Thank you Lorac and Carol Holley for your professional service, we feel as though we left our home in good hands with you. We look forward to working with you when we purchase our future home.
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