This hotel doesn t deserve 4 stars. Or it s a 4-st...

This hotel doesn t deserve 4 stars. Or it s a 4-star HoStel !

I ve been to other good NH hotels but the ones in Florencia are really disappointing... mainly for the quality of their restaurant. And other small attentions that make the difference ;

I mean we are talking :
- 22 for a disappointing burger (Mcdo are better!) served with... CRISPS... not French Fries ! But LAYS Chips... 22 . Come on...
- 4.50 for a Coca Cola... plz...

They organise events/meetings in the lobby of their reception, at the entrance of their hotel. It gets crowded... This kind of meeting should be in a separate room!

Also, no complimentary waters in the room, or kettles, or coffee...!
They didn t re-supply the shampoo and shower gel samples after cleaning.
Furthermore the minibar does the sound of a car (and I m not talking electrical car!) !
And last but not least... the rooftop (which has an incredible view over FLR, I must grant that to them...) is closed half of the year, it s a shame because that s such a good point to this hotel !

NH if you want to keep your reputation and your standard, this hotel should be thoroughly reviewed...