If you ask for creamer be brought to your room, th...

If you ask for creamer be brought to your room, there's a 5 dollar charge. If you get the complimentary tea past 10am there is a 5 dollar delivery charge and a 3 dollar charge for the tea. Oh....plus 20% gratuity. It's very drafty and cold there. Housekeeping is excellent. The room service staff is excellent. Front desk is excellent....except for one lady. She always wears a coat. She's the one that prepares the coffee. She's rude and unapproachable. The coffee in the rooms do not come with cream and sugar.