The food here is always great but we had terrible ...

The food here is always great but we had terrible service the last time we were here so it will be awhile before we go back. The waiter opened a bottle of champagne at our table and it sprayed all over my wife. We laughed and brushed it off, however it also spilled on the ground. They tried to dry it with towels but they didn't do it well enough because when another guest was walking by she slipped and used my wife's shoulder to keep from falling which was painful. We told the waiter what happened so they could do a better job drying it. While I understand that mistakes occasionally happen, they didn't even take her drink off the bill or anything else.