Elena Robles

Review of Logan Heights Family Health Ce...

Logan Heights Clinic-This has been by far the wors...

Logan Heights Clinic-This has been by far the worst medical experience of my life, starting with the administrative personnel (Jorge and Andres)who are supposed to help you process your medical insurance, I began my application process in early September and still as of today December 8th I still do not have approval! I've turned in the same documents 4 times because they keep loosing them or not uploading them to where they have to be.I had an emergency surgery last week and I was signing and submitting insurance documents 2 min before I had my anesthesia because my insurance is not yet active after 90 days! Then Yesterday I go to my one week post surgery follow up appointment and the Doctor In the Women's Clinic didn't even have my medical records and was not aware Of my procedure or the Medications I was taking I had to tell her my self what the surgery was about and the types of medications I was taking, I had called several days before coming in to confirm everything was set for my appointment and that my medical file would be available to follow up on any medications/recommendations from the doctors, turns out after I threw a huge tantrum and started crying out of frustration Dr. Laughlerd saw how agitated I was and searched for my record, my file was in the case managers desk and was never uploaded to the system so doctors had no access to my information for follow up. The service here is horrible employees have no ethics and should not be working in the medical/service industry. I have tried to go to a new clinic several times and they have not sent the referral for this to happen, unfortunately I have a high risk pregnancy and on top of this I have to be dealing with their negligence every time I go from the Admin personnel to the women's clinic. Stay away from here.