Ellenor Collins

Review of Turtle Salon

This place was awesome! Me and my boyfriend walked...

This place was awesome! Me and my boyfriend walked right in and i got gel polish and he got a manicure.
The first lady who did my nails was terrible. I told her i wanted a certain color and she picked the complete opposite color and said "this will look better." She then proceeded to do this weird glitter combo that I told her multiple times I did not want. She also did not prep my nails at all (No shaping or cuticle care). She was condescending and did not speak to me nor look me in the eye the entire time. I decided to just let her finish because i was upset that I was paying for it and not getting the service i wanted and my boyfriend was done and waiting for me. She got glitter and polish all over me and my hands and I was very unhappy about the service she provided.
As we were checking out, the Owner, KELLY, noticed that I looked unhappy and insisted I come back in right then and there and get my nails redone free of charge. She was very polite and handled the situation professionally, making me feel very welcome.
I got my nails redone by NADIA who I highly recommend! She paid extra attention to the nail prep, and my nails have never looked better. She was also very personable, professional, and friendly.
Overall, I would highly recommend this salon, Kelly, and Nadia. They turned my awful experience into a great experience.