Not happy about my whole experience. They did good...

Not happy about my whole experience. They did good work with financing and the salesman was very helpful.

When I purchased my 17 Pacifica I indicated to the dealer that the vehicle upon test drive had a slight vibration at the wheel and I could hear a grinding sound. Long story short, they had their certified technician tell me the noise was because my van is equipped with 20 rims. I took their word in good faith, now 4 months after my purchase. I took the van to a Chrysler dealer for an unrelated issue. I was still set on the fact that something was off.

I got my vehicle back today, sure enough. Both front struts and mounts alongside with the wheel hubs needed replaced. This may not sound like much but with labor, etc. My repair bill was $2,800 USD!! Thankfully my wife convinced me to get the extended warranty at purchase, this eased the financial burden.

I am not pleased with my experience, I do not recommend this place nor will I come back for a future purchase (in the market for a truck). By the way, they told me they would mail me the missing remote controllers and set of wireless headphones that were missing. Only received 1 remote.

The mats were missing, they gave me universal ones that would fit a sedan, not this type of minivan.

So for the little bit of money you may save at this place, save yourself the burden and go get yourself a certified used vehicle from a reputable dealer.