I am disappointed in the service department. Ever...

I am disappointed in the service department. Every time I tried to make an appointment it was a problem. I requested a Saturday appointment she replied via text that she doesn't have Saturday day appointments. And that was the last time I heard from her. I called 2 weeks later and set up an appointment with the service manager and explained the problem I have had with my service coordinator from the very first time I had to bring my vehicle for service. He set up my appointment with her again. I dropped off my vehicle and got a call the following day to pick it up. I get home look over the paperwork and see that not all the work wasn't done. I call to ask about it and she was unavailable to take my call. I leave a message. No call back that day. I wait till Monday mid morning to call her again. She wasn't available so I left another message. She returned my call to tell me sorry that she missed it. Yup that's it nothing else like when can you bring it it or anything. I am sorry that they feel my time isn't important. I regret buying the extended warranty through Fred Martin. I should have purchased one else where so I wouldn't be forced to use them for future repairs or services.

Thanks for a gift card to a place I already get free oil, and car washes. I purchased my vehicle from you also.