AVOID THIS RENTAL COMPANY AND ALL OF THEIR PROPERT...

AVOID THIS RENTAL COMPANY AND ALL OF THEIR PROPERTIES! THEY WILL LET THEMSELVES IN THE HOME WITHOUT NOTICE AND THREATEN THE RENTERS WITH THE POLICE.

I am at a loss for words regarding this experience and this company. Let me start by saying, my family is frequent renters of Isle of Palms and many houses throughout the states and other countries. That being said, THIS WAS A NIGHTMARE FROM THE BEGINNING!!!

We came in town for a family weekend for SEWE. We were excited to find this home with bedrooms for everyone and pet friendly . Once we booked they said dogs would be $250 each and they needed shot records and medical records of every dog? What?! Trying to pacify the company, we did so and paid dogs the dogs individually. Unfortunately the week of the booking my Aunt had a brain aneurysm and has been on life support in Columbia. They REFUSED to let us get a refund or come a day later.

Finally we were allowed in the house and the next morning we found the owner Shelly walking around in the home. She let herself in and was going through the house while we were at brunch, but little did she know, my brother in law was upstairs. Later when we expressed our discomfort in them in the home unannounced, Shelly showed up again. She was barged through the door with 911 dialed, threatening to call the police because we were not allowed to be there because my parents were not in the home with us. My mother was on the phone and we have video footage of all of these encounters as SHELLY, the owner told her she was lying about our aunt dying and they didn t care.

The house was DIRTY and unmaintained. Mold was on the walls near air vents and returns, and no water in the hot tub that we paid for. There was a lock box on the heat to the hot tub and all of the outside lights. The elevator had not been serviced since 2016, and there were no mattress covers or pillow protectors. The aminity basket was two dishwasher pods and some bathroom mini trash bags. THATS IT.

For the safety and sanity of your family, do not put yourself through this nightmare. No one should ever be treated the way we were.