Carmen Ortega

Review of ROXY Spain (QUIKSILVER)

I do not recommend doing the free longboard classe...

I do not recommend doing the free longboard classes. The instructor, Eloi, is rude, rude, lacks empathy and manners, treats you like a thing and if you do not do what he says or what he expects of you take advantage of the occasion to mistreat and speak badly in both words and gestures . I have felt badly treated since the minute 1, with sarcastic comments, funny jokes and bad manners.

Eloi handed me a helmet that did not close properly. I did not have time to tell him anything that went very fast with the whole group in the direction of the place where he was skating. I had to make use of a boy who worked in the store who was helping me with the closing of the helmet and in the end he gave me another that did work. As they had already left, I had to go alone to the place of departure.

Upon arrival he asked me to stay behind, I explained and I saw clearly that it bothered him a lot since he started to grumble at the "bajini" but I clearly heard him say "yes, of course they have thrown a bomb when leaving and that is why we have run out and We have not waited for you. " I wanted to believe in that moment that he was saying it in jest (although it was a funny and distasteful joke), I decided to let it go and continue with the class.

His explanations were very limited especially for people who had never mounted a table and it is normal to go with fear, it bothered him a lot to have to repeat instructions and complained about it continuously, when I received almost no information. Very reluctantly I told you what you had to do, like throwing the quarrel and punishing plan. His airs of superiority were obvious and he treated people with very bad manners.

On one occasion when he called us, when not everyone came to the second where he was to give explanations, he said "if I'm going to have to punish you, eh ?!" . I'm sorry, but with 40 years I have these bullshit I can not stand it or playfully. I think a total lack of respect.

He was shouting at us and in bad manners, very nervous and aggressive. He treated me not as if I were people but something. "I already told you this" "is that you do not listen" ...

There was a moment that insulted me, he told me he was "chauvinist or something like that". He was speaking to me in English and I told him that I spoke Spanish and Catalan. And then he released that to me "yes, you're chauvinist, right?"

As he left, he shouted at me and demanded that he throw me down a very steep slope, the W. Hotel. As usual, I was afraid because it was my first time on a skateboard and I did not see it as adequate or safe to do something like that the first day. He came for me and demanded that I take his finger in very bad ways and had him pull me with him, although I told him that I did not think it was convenient, but he did not listen to me and he demanded that I do it. As I could not control the skate since I was totally inexperienced, he started shouting and grumbling "But what are you doing? Do not you listen or what? !! What did I say? he let go of me and continued grumbling, very very angry and complaining "It's scary, what a cloth, but what did I tell you?!"

I was very surprised of her reaction and decided to get off the skate and make the way to the store on foot as she was very upset. He approached me as if nothing and told me to get on the skate. I took courage and told him that he had treated me very badly, that those were not manners and that he was not going to climb the skate anymore, he had enough. He made me give me the skate and the helmet and not only did he have no empathy, since he did not apologize, he told me that the impolite was me and went to the store.

It has been a not bad experience but a terrible one. These types of individuals should not be dealing with people. No doubt Eloi lacks empathy, education and respect for the other.

I hope that my writing is attended by the management and I suggest that they do not have staff of this type giving classes, it is a danger in every way. Luckily I did not break anything or hurt me but it is clear that this person puts the safety of those who accompany him at risk.