Julie Ann

Review of Kaukauna Public Library

Books on hold issue: Twice in the past year I put ...

Books on hold issue: Twice in the past year I put books on hold. Both times I was never called saying they were in. Because I wasn't called, I wasn't aware the books were in and I missed my chance of picking them up. Very frustrating, especially when I was on a hold list for over 2 months for a new release book.
Staff: One of the ladies at the front desk was the rudest person I have ever dealt with.
Location: Not a fan of the building they are currently in. They could have done so much with the interior to make it warm and inviting and to me it just feels like a cold, unwelcome atmosphere.