Before I begin listing the negative things I exper...

Before I begin listing the negative things I experienced at this hotel I do want to note that it s location is great. It s right near Times Square and has many great places to eat and shop near it. Of course there s a little bit of a walk to get to Times Square, but it s New York so that s what you should expect.
As for the hotel, I don t think I d be staying here again. When we arrived the lobby gave us the impression that this was going to be a very nice, clean, modernized hotel. But once we got up to our room on the 17th floor, we noticed water damage on the walls and carpet. This place clearly has not be updated in the past 10-15 years I would say.
When we got into our room it was definitely smaller than what was pictured on the website, we noticed dust around the floor boards on the carpet, dust on the sprinkler, our dresser had a thick layer of dust and had definitely not been cleaned in a long time. Our bathroom tiles were all cracked, the wallpaper was peeling and the ceiling in the bathroom had water damage where the toilet above us was most likely located. Our sink and tub filled up with water and took a while to drain. The tub was also dirty with dark brown spots and hair. Our bed sheets and pillow cases had dark stains on them scattered all over the place.
If it wasn t for the fact that the location was great and we were not able to get our money back we probably would have gone else where.
I ve noticed other people experienced similar things with their stay here and the hotel staff has replied to them with the same predesigned message stating that they ll talk to their staff and fix the issues, but clearly nothing has been fixed. I hope they do not reply to my review, I don t want to read it.
You would figure for the price and location of this hotel it would be worth your while.