I opened an account during the transition period t...

I opened an account during the transition period to TBK. I was told some stuff that wasn't true which would have changed my decision to bank here. Website says one thing but person in charge of it says another and that he doesn't have time to look into it because there are plenty of other people with real issues. Online banking login just stopped working so I have to call in to possibly get that back. I just haven't gotten around to closing my account but that's what everyone should do.