Peter Chandler

Review of Microsoft, Brussels, BE

Microsoft customer service is zero point zero! I h...

Microsoft customer service is zero point zero! I have to pay 99 euros for office 365 + 1TB cloud storage.
Shortly after taking this subscription and uploading all my files and photos, Microsoft incorrectly blocks my account. There is no customer service, only chat robots and mail robots.
Can't get my files and photos anymore and Microsoft does nothing.
They do not even respond to emails from Test-Aankoop.
99 euros of wasted money.
With a globally large multinational such as Microsoft, you can expect a decent quality customer service?
No, not with Microsoft.
Taking a subscription to one of their products is child's play. Troubleshooting is impossible.
I will never use Microsoft products again.
I have removed everything from Microsoft from computer and am now working with Linux, Libreoffice and Google Office and Google Drive (cloud storage). All works well and smoothly and costs nothing. Moreover, much better customer support.