Isela Montes

Review of Rivertap Bar & Restaurant

Food was great. I ordered something I didn t like ...

Food was great. I ordered something I didn t like then ordered something else. I wasn t charged for the food I didn t like which I m thankful for. BUT service wise, they tend to pay more attention to their usual customers rather than the news ones they ve never seen. It was my first time there and they checked on us probably like twice compared to the customers they knew they were checking on them every couple minutes. We couldn t really ask for much because they were busy talking to their usuals. We were there for two hours and we waited like 15 minutes to get our tab and the waiter still was in and out MANY times of the restaurant helping others and had us wait for an additional 10 minutes for the tab. Not too satisfied with customer service for new customers.
I m not a needy person I like eating in peace, but they should be friendly enough to check on the customers especially if they re sitting there not eating or not doing anything. Didn t feel like they cared too much for they new customers.