Charles Worthington

Review of Glendale Dodge Chrysler Jeep

I bought and brand new 2018 Jeep Wrangler in Janua...

I bought and brand new 2018 Jeep Wrangler in January. I went in to see the new body styles, but they hadn't shipped yet so I looked at a Altitude edition 2018 Wrangler. It had a lot of bells and whistles I didn't need, but it seemed like a great car. I had a 2010 I was going to trade in and was hoping to get the value for trade in that I had researched it was going for. I wish I had taken a day to think about it, or gone to another dealership. As usual in car sales, they fast talk you than drag out the process so that you just want to get done and get out, so that is on me....I should have been more patient. I asked the salesman if it had the high end stereo system in it, which turned out to be a lie. I should have thought something was up when he was trying to talk up the fact that it has satellite radio and a DVD player in it.....like its 2001. I assumed the subwoofer was placed somewhere discreetly, so I didn't bother to check and took his word for it.
He asked me that if we got the payments where I wanted , and the trade in value, if I would be willing to pull the plug that day. He even said he would try to get them to go down a bit in price. I sad yes, and he disappeared for a while. He didn't get the trade in that I asked for, the payments were $150 a month more than I wanted, and they knocked $500 off. $500 on a $40000 vehicle. I said it needed to go lower but accepted the trade in value, just wanting to get the process over with. We got payments down a little. Then I went to fill out paperwork and they got me into additional insurance to cover paint chip repair, window chip repair and leather seat repair. It raised the payment back up, but I thought better safe than sorry. Do not get it. It doesn't cover much at all. The whole experience was a smooth, fast talking scam. I later called the salesman and asked if they could put in the correct stereo system, and he said he would get back to me. he never did. Do not give them reviews immediately...they will try to pressure you into it. It takes some time to figure out how much they bullshitted you. I wish I had looked at the reviews of this place before shopping here.