Absolute worst customer service ever.

Absolute worst customer service ever.
My husband tried to buy a Stihl Blower for $200 today. Lauren was an absolute delight & extremely kind & helpful. She went to the back to get the blower & was taking it out of the box. A short brunette lady then came up and forbid the transaction because the item was in the box & not on the shelf. Apparently they had no one in the store to turn on the blower to make sure it runs. My husband didn t care & stated if it didn t work at home he would return the item. It blew his mind she still forbid the transaction & lost the store $200. He was also extremely embarrassed for Lauren as she was talked down to in a very demeaning way. He asked for a manager/owner & the brunette lady stated they don t work on Sundays & there was nobody he could talk to. He then drove to the Neptune Beach location & bought the blower with no issues. He s still dumbfounded by the whole situation. Quite a shame.