Updated review:

Updated review:

This is an update on my 2013 Mazda 3. Beware when you purchase from this dealer I've had nothing but issues since I purchased my car . This is the third time that I'm taking it to the shop for a problem that I've had . The service department is not helpful at all or concerned that I've had this many issues with my car since purchasing it . My car is still under warranty and the third time I took it to the shop they are telling me that it something wrong with the starter and it will cost over $1000 which my warranty doesn't cover ! When I tried to contact Chris Danzelle, the guy who sold me the car his response was what do you want me to do about it I'm in the sales department ! The lack of concern or willing to help in the situation is why I am writing this review . This dealership is very nice when you're initially purchasing the car then once they have your business you are left out there to deal with any problems on the vehicle yourself and they don't even seem concerned to help. I plan on trading this car in and getting a new vehicle ASAP this dealership will put anything on the lot just to get a sale even if it has issues that are known to them before they sold the car . Make sure you do all your research before purchasing a car I know better for next time !!

Previous review:

After wrecking my Mazda, I visited many dealerships before coming to Mazda of Clearlake. I dealt with horrible customer service from other places, so needless to say my hopes weren't very high coming in. Chris Danzell changed my opinion of car salesman and turned my negative experience into a positive one. He was extremely friendly and knowledgeable throughout the entire process. But most of all he wasn't over bearing like I experienced with other salesman. The entire process took about an hour and a half and I walked out with a new car. I would highly recommend him to anyone who is shopping for a new/used car and dreads the whole car buying process. Chris will put your mind at ease!!

Shantel Malveaux