I have been negotiating with Bob Ford during my la...

I have been negotiating with Bob Ford during my last 4 leasings (including the resent 330i). He's an experienced salesperson with a vast knowledge of the BMW portfolio and with a straight forward approach that allows me to have a clear understanding of my possibilities. However, I could say some of the staff don't respond at the same pace (e.g. I was waiting an undesirable time for both, some cars to take a look and for the Finance person to close the deal).