I found the staff upon checking in to be very prof...

I found the staff upon checking in to be very professional, and friendly. The room that we where "UPGRADED" to for no extra charge was hardly an upgrade. Room was outdated dirty and in need of repair. No proper ventilation in the room so the Jacuzzi tub did not steam up the entire room. One small fan in the bathroom was noisy. Toilet was blocked for most of our stay. We counted 8 different sources of lighting in this small room, and most of which were poorly situated.
Overall not my favourite Best Western stay.