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Rebecca

4 years ago

If I could give zero or negative stars, I would. S...

If I could give zero or negative stars, I would. Super high payments for very little coverage. Tons of things require "preauthorization" or they won't pay, so you have to spend a ton of time wading through your policy to make sure you're jumping through all their hoops or you get stuck with a surprise bill - or the pharmacy tells you when you go to pick up your medicine that the insurance company won't cover your medication until the doctor's office calls them and authorizes it. ??? That's what the prescription is - your doctor authorizing you to get the drug! Then there's their automated phone system....choose option after option after option....only to be told to leave a message at the end...which may or may not be returned. Hands down, WORST insurance company we've ever been stuck with - the Comcast of the medical industry. So bad that my husband is looking for a new job simply because of how terrible Blue Care Network is. If you have any other options, explore those first.

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