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Lindsay Alisat

4 years ago

Scam. I went in for a microneedling facial (expens...

Scam. I went in for a microneedling facial (expensive - look on their website) and the appointment was super rushed- the actual facial lasted 5 minutes. Online it says appointment is roughly 75 mins, I was there for about 50-55 mins. She didn't use the tool on my entire face, skimmed over most areas very briefly. The whole time I felt like i was being pressured to book additional facials "to see better results" rather than the technician focusing on giving me a good thorough facial that I had paid for. I asked friends and family about their experiences with microneedling facials in the past and they said at least 10-15 mins for the actual facial - I spoke to management about the issue to see if they could offer me anything to make up for the poor quality facial I received (in a very professional and polite way) and she had no solution other than to say that the procedure was done correctly. - HUGE scam, do not recommend.

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