Just Tired

Review of Southern New Hampshire Medical...

Do you have a negative option??? Worst patient car...

Do you have a negative option??? Worst patient care ever! Been in the ER since 3PM yesterday, with my daughter. I ve also been left to sit in a chair since that time. It s now 2:00am- staff too busy talking about what they wear for pajamas, while I m sitting in my comfy wooden chair, to even notice the discomfort level on my face. Thx Souhern NH Medical Center for reminding me of everything that healthcare is not supposed to be!!!!

This place is awful. I work in medicine myself and this place is everything that is wrong with healthcare. I heard more patient information in the last 12 hours, than I care too in a lifetime, including patients names, addresses, dob s, medications, addictions and more! Get some glass around the nurses stations here before someone reports a HIPPA Violation. Seriously! At the very least, close the patient doors, when your asking personal information, so that not all patients are hearing every little detail about incoming patients and their medical information.

Also- I ve spent an hour trying to log into my online billing account and #1, I continue to enter the CLEARLY TYPED ACCOUNT NUMBER that s on my bill, and your system can t recognize it? I then went onto your home page, to send a note to your admin., to notify your marketing team, that the online bill pay log in , does not work and I m now I m being asked for a security code? What security code?! At no point was a security code provided. Geez, such a waste of time.

The option to make a patient payments online, should work flawlessly, given the amount of patients that prefer to use today s technology in order to take care of these types of bills. More than one person has dropped the ball at this hospital. Yikes.