There is always something going wrong whenever I g...

There is always something going wrong whenever I go into this Biggby. Every day there is something essential missing - at times, it is even hot lids! Hot lids!!! Also, the store is dirty with ketchup bottles containing soap in the women's restroom as well as the fact that toilet paper is often out. The baristas are nice; however, I hate being constantly being pressured for E-wards when I do not want them. I used to love going to Biggby but lately I think I will spend my money elsewhere.