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Giedrius Cikanavi ius

3 years ago

I have their wireless plan for 40$. The only good ...

I have their wireless plan for 40$. The only good thing about it is the price. They advertise that it should work in Canada and Mexico too, that was one of the main reasons I purchaced it. But nope, it isn't. According to tech support chat they need to enable international service upon my request. I requested it, waiting almost a month and they don't do anything and not responding to messages anymore.

Also internet seems to be throttled compared with T-Mobile plan they claim is identical to theirs, in more crowded areas it crawls. At off peak times it is OK.

So 1 star for the price and service that at least works somehow in the US, 0 for customer support and not delivering what's promised.

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