Colin earp-lavergne

Review of Tryp by wyndham Québec Hôtel P...

Great view and decent location but horrible experi...

Great view and decent location but horrible experience.
Out of a 5 nights stay, heating stopped working for 2 nights. Fixed within 12hrs every time but waking up to a room at 10C isn t my idea of comfort. Problems with bathroom faucet caused noise when showering and brought complaints from neighbouring rooms. No solicitude from staff, no follow up between staff members. Coming back at night and following up at main desk, was told every time to go up to my room to see if it was fixed and to come back if it wasn t.

Housekeeping staff extremely friendly and considerate.

Had a good experience last year, but will not come back next year.